Privacy Policy | Bidsurance

1. Information We Collect

Information You Provide

Account information (name, email, password)
Insurance quote details (property info, vehicle info, coverage preferences)
Agent credentials (license number, agency name, licensed states)
Chat messages between you and insurance agents
Documents uploaded for quote requests

Information Collected Automatically

Device information (browser type, operating system)
Usage data (pages visited, features used)
IP address and approximate location
Cookies and similar tracking technologies (see Cookie Policy below)

2. How We Use Your Information

Providing the Service: Matching your quote requests with licensed agents in your state
Communications: Sending optional email notifications about quote responses (only if you opt in)
Account Management: Maintaining your account, verifying agent credentials
Platform Improvement: Analyzing usage patterns to improve the user experience
Security: Detecting and preventing fraud, abuse, and unauthorized access

3. Notifications Are Optional

All email notifications on Bidsurance are 100% optional.

You choose whether to receive email confirmations when submitting quotes. We will never send marketing emails without your explicit consent. You can manage your notification preferences at any time.

4. Information Sharing

We share your information in the following circumstances:

With Licensed Agents: Your quote request details are shared with approved agents to provide competitive quotes
Service Providers: We use third-party services (Firebase for authentication and data storage, SendGrid for email delivery) that process data on our behalf
Legal Requirements: We may disclose information if required by law or to protect our rights

We never sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including:

Encrypted data transmission (HTTPS/TLS)
Firebase Authentication for secure account management
Role-based access controls for agent and admin features
Private chat communications (not accessible to admin staff beyond metadata)

6. Cookie Policy

We use essential cookies to keep you signed in and maintain your session. We may also use analytics cookies to understand how you use the Platform. You can manage your cookie preferences through our cookie consent banner. Essential cookies cannot be disabled as they are necessary for the Platform to function.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Opt out of non-essential data collection
Export your data in a portable format

To exercise any of these rights, contact us at privacy@bidsurance.com.

8. Data Retention

We retain your account information for as long as your account is active. Quote data may be retained for a limited period after expiry for analytical purposes. Chat message data is retained while the associated accounts are active. You may request deletion of your data at any time by contacting us.

9. Children's Privacy

Bidsurance is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@getbidsurance.com. privacy@getbidsurance.com.